Last updated: May 2024

At www.apostilla.com, we understand the importance of protecting your personal information and are committed to safeguarding your privacy online.

This Privacy Policy outlines the types of personal information we may collect, how we may use and share that information, and the measures we take to protect it.

By accessing or using www.apostilla.com, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use our website.

At Expert Docs, LLC, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.

Information We Collect: Personal Information: When you use our services, we may collect personal information such as your name, contact information, billing address, and payment details.

Service Information: We may also collect information related to the services you request, including document details, translation preferences, and apostille requirements.

How We Use Your Information: Service Provision: We use your information to provide the apostille and translation services you request, including processing payments, delivering documents, and communicating with you about your orders.

Customer Support: We may use your information to respond to inquiries, provide customer support, and address any issues or concerns you may have.

Marketing Communications: With your consent, we may send you promotional offers, updates, and newsletters about our services. You can opt out of receiving marketing communications at any time.

Information Sharing and Disclosure: Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT support providers.

Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of our company, customers, or others.

Data Security: We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and access controls.

While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request the deletion of your personal information from our records, subject to any legal obligations or legitimate business interests that require us to retain certain information.

Your Rights:

Access and Correction: You have the right to access and correct your personal information held by us.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

Changes to This Policy: We may update this Privacy Policy from time to time by posting a revised version on our website. The updated policy will be effective immediately upon posting.

We encourage you to review this Privacy Policy periodically for any changes or updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +1-212-810-2124 or by email to privacy@apostilla.com

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Disclosure:

Expert Docs, LLC and Documents International, LLC are not responsible for the loss, damage or delay of our client’s document’s during transit and while inside the government entity offices.
Expert Docs, LLC and Documents International, LLC are not responsible for the content of any processed documents.